Return Policy
At Wristara, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return policy below.
Eligibility for Returns
-
Products are eligible for return within 7 days of delivery.
-
Items must be unused, unworn, and in original condition, including original packaging, tags, and accessories.
-
Returns will not be accepted for items that show signs of use, damage, or tampering.
Non-Returnable Items
-
Items purchased on sale or at discounted prices may not be eligible for return unless defective.
-
Any product damaged due to misuse, water exposure (unless water-resistant as specified), or accidental damage is not eligible for return.
Return Process
-
To initiate a return, please contact us via email with your order number and reason for return.
-
Our support team will guide you through the return process after reviewing your request.
Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
We recommend using a reliable courier service, as Wristara is not responsible for lost return shipments.
Refunds
-
Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
-
Refunds will be issued using the original payment method or store credit, depending on the situation.
Exchanges
-
Exchanges are subject to product availability.
-
If you wish to exchange a product, please mention it when contacting our support team.
Contact Us
For return or exchange inquiries, please contact us at:
📧 antoniorobert87j@gmail.com
Wristara reserves the right to modify or update this Return Policy at any time without prior notice.