Return Policy

At Wristara, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return policy below.

Eligibility for Returns

  • Products are eligible for return within 7 days of delivery.

  • Items must be unused, unworn, and in original condition, including original packaging, tags, and accessories.

  • Returns will not be accepted for items that show signs of use, damage, or tampering.

Non-Returnable Items

  • Items purchased on sale or at discounted prices may not be eligible for return unless defective.

  • Any product damaged due to misuse, water exposure (unless water-resistant as specified), or accidental damage is not eligible for return.

Return Process

  • To initiate a return, please contact us via email with your order number and reason for return.

  • Our support team will guide you through the return process after reviewing your request.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a reliable courier service, as Wristara is not responsible for lost return shipments.

Refunds

  • Once the returned item is received and inspected, refunds will be processed within 5–7 business days.

  • Refunds will be issued using the original payment method or store credit, depending on the situation.

Exchanges

  • Exchanges are subject to product availability.

  • If you wish to exchange a product, please mention it when contacting our support team.

Contact Us

For return or exchange inquiries, please contact us at:
📧 antoniorobert87j@gmail.com

Wristara reserves the right to modify or update this Return Policy at any time without prior notice.